How to Verify KYC in eSewa: A Step-by-Step Guide

eSewa is one of the most popular and Nepal’s Leading digital wallet. It allows us to make easy payments like, send or receive money, buy goods from online, and many more. However, to access all features of eSewa, it is important to complete our KYC (Know Your Customer) verification.

Here, I’ll walk you through the step-by-step processes of verifying your KYC in eSewa, including what documents you need, how long it takes, and some effective tips to get fast approval.

What is KYC in eSewa?

KYC stands for Know Your Customer and It’s a verification process required by eSewa to confirm user’s identity and prevent fraud. Once your KYC is verified, you’ll be able to:

• Avoid account limitations and able to send & receive large amounts of money
• Can use full features of eSewa
• Account security

Documents Required for KYC Verification in eSewa

To verify your KYC in eSewa, you’ll need:

• Personal Identifying Documents, either citizenship certificate (front and back photo) or Valid Passport or Driving License or voter’s ID card
• Your Basic personal details (name, date of birth, address, etc.) Your Personal Details should be same as of your submitted document.
• Your Clear Selfie

How to Verify KYC in eSewa (Using Mobile App)

Verifying KYC details in eSewa is a simple task, everyone who have their personal identity documents, can easily do this. Still if you don’t know how, then you can follow these simple steps to verify your KYC through the eSewa app.

1. Open Your eSewa App

Open your esewa application and log in to your account using your mobile number and MPIN or Password.

2. Tap on Your Profile Icon

On the top of the left corner, you can see your profile icon. Click there and you will be redirect to your eSewa profile page where you can see My Information.

3. Click on ‘My Information’

Now Click on an option My Information and continue by clicking all green buttons as shown in image below.

4. Fill Out Your Personal Information

Now, you will be redirect to a form page where you have to fill out that form. Remember that, all your personal details should be exactly same as your provided identity document. The KYC form requires;

• Full Name ( First name, middle name if you have & Surname )
• Date of Birth
• Address
• Occupation
• Document Number

Make sure all details match your document.

5. Upload Document

• Upload the clear front and back photos of your citizenship. (If you are using citizenship)
• Take a selfie (make sure your face is clearly visible).

6. Submit Your Application

Once you filled everything properly, then tap on ‘Submit‘. It usually takes upto 72 hours to verify your KYC. If you have no time to wait and want fast approval, you can contact eSewa customer support.

How Much Time Does it Take to Approve KYC in eSewa?

Usually, the verification takes 24 to 72 hours. If there are any issues with your documents (blurry photo, mismatched details), it may take longer or rejected. You’ll receive an update notification or SMS about your KYC.

Having Problems?

If you are still facing problems while verifying your KYC in esewa, you can leave your problem in the comment section below.

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